As a Senior Programs & Business Operations Lead at Airbnb, you will own the merchandising strategy for the Experiences team, partnering with Product, Engineering, and Supply to enhance discoverability and ranking.
The Experiences team curates unique activities hosted by local creators, iconic businesses, and operators worldwide. Your role focuses on the demand-side merchandising strategy, defining what surfaces to which guests and when. You will report to the Director of Business Growth for Experiences and collaborate with various teams to ensure coherent channel strategies.
Key responsibilities include:
- Defining the demand-side merchandising strategy on top of ranking
- Partnering with Product, Engineering, and Supply on matching, personalization, and ranking
- Building the reporting layer to measure discoverability improvements
- Driving alignment across senior stakeholders
Requirements:
- 12+ years in business operations, product operations, or strategy, preferably at a marketplace or consumer platform
- Strong analytical foundation with experience in data analysis and decision-making
- Proven experience partnering with Product and Engineering on ranking, search, personalization, or merchandising
- Excellent communication skills to influence technical roadmaps
Nice to have:
- Background in search/ranking, recommendations, or merchandising systems
- SQL or equivalent hands-on analytics capability
This is a remote-eligible position based in the US, with a salary range of $204,000-$249,000 USD per year.
