OfferUp is looking for a Revenue Operations Systems Administrator to join their Revenue Operations team. This role involves managing multiple platforms including CRM, billing, customer support, marketing, and revenue intelligence systems such as Salesforce, Zuora, Zendesk, HubSpot, and Zoom Revenue Accelerator.
The successful candidate will be responsible for:
- Managing Salesforce administration including user management, permissions, Flow automation, custom objects, data quality, integrations, reporting, and dashboards.
- Handling Zuora operations such as billing workflows, subscription lifecycle management, product catalog updates, and pricing configurations.
- Configuring and maintaining Zendesk for CS and Risk teams.
- Supporting HubSpot maintenance including marketing-to-sales pipeline hygiene, list management, form configuration, and sync troubleshooting with Salesforce.
- Building functional knowledge of Zoom Revenue Accelerator and other tools in the revenue stack.
- Owning the deployment lifecycle for changes across the stack, including Git-based branching, sandbox testing, PR-reviewed deploys, staged rollouts, and rollback planning.
- Using AI coding assistants to accelerate technical work.
- Managing KTLO operations including triaging, investigating, and resolving inbound system requests.
- Building and maintaining internal documentation for system configurations, workflows, and operational processes.
- Cross-training with the RevOps Manager on all major instances.
Requirements include:
- Typically 4+ years of experience in Revenue Operations, Sales Operations, Business Systems, or a closely related field.
- Hands-on Salesforce administration experience; Salesforce Admin (ADM 201) certification is strongly preferred.
- Exposure to Zuora or a comparable subscription/billing platform.
- Familiarity with Zendesk or a comparable CS helpdesk platform.
- Experience with structured release management in a live production environment.
- Practical experience using AI coding assistants.
- Strong documentation skills.
Nice to have skills include:
- Apex fluency.
- HubSpot experience.
- Zoom Revenue Accelerator or comparable conversation intelligence platform experience.
- Background supporting a two-sided or consumer marketplace business.
- Experience supporting both a direct sales team and a customer success team.
- Prior experience as an early/foundational hire in a RevOps or systems function at a scaling company.
The compensation range is $130,000 – $145,000. OfferUp offers a comprehensive compensation and benefits package including health insurance, healthcare savings and spending accounts, retirement savings benefits, basic and voluntary life insurance, disability benefits, and paid time off.
