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Scale is accelerating the development of AI across the world's most important organizations, including the U.S. Department of War (DoW), its constituent services, and the broader U.S. National Security industry.

The Product Manager, Public Sector will lead Scale's product efforts across two connected focus areas , military planning and real-time AI and Alerting (LUX) , shaping real production outcomes and translating messy operational reality into high-signal input for the core platform.

What You'll Do

  • Own product outcomes across Scale's military planning portfolio and/or its highest-impact national security accounts for LUX, spanning multiple DoW and National Security stakeholders and use cases.
  • Translate operational reality into high-signal product input for engineering and platform teams , specific, evidence-backed product perspective with tradeoffs articulated.
  • Build trusted advisory relationships with senior military leaders, National Security customer stakeholders, and senior technical leads.
  • Drive deployments from contract to production inside classified and operationally constrained environments.
  • Distinguish where the product is the constraint from where execution, integration, policy, or change management is the constraint.
  • Shape a cross-cutting set of solutions spanning multiple stakeholders, echelons, and use cases.
  • Partner closely with Forward Deployed Engineering (FDE) teams and Platform Capability teams.
  • Identify and develop expansion opportunities grounded in demonstrated customer value.
  • Represent customer reality to the platform and leadership with enough credibility that it changes decisions.
  • Balance competing requirements across CCMDs and service components.
  • Travel as required to customer sites, including classified facilities.

What We're Looking For

Core Competencies:

  • Enterprise deployment ownership: has driven AI/ML or complex/real-time software products from contract to production at scale.
  • Domain fluency: working knowledge of the military planning process and modeling/simulation tools.
  • Product judgment in the field: translates customer reality into product direction.
  • Customer trust-building: earns and maintains trust with demanding senior military, civilian, and mission stakeholders.
  • Technical translation: bridges the gap between customer engineering/planning teams and Scale platform engineers.
  • Operating in ambiguity and constrained environments: creates structure where there is none.
  • Clear, precise communication: adjusts for audience.

Must-Have:

  • Active TOP SECRET security clearance (TS/SCI eligibility preferred).
  • 6+ years in product management, technical program management, or a customer-facing product ownership role.
  • Direct experience working with the U.S. Department of War (DoW) or the broader U.S. national security community.
  • Working knowledge of at least one of the following: the military planning process or real-time streaming data systems.
  • Demonstrated record of shipping AI or data products into large, constrained, classified, or highly regulated organizations.
  • Extreme ownership and follow-through.
  • Comfortable operating with senior military/civilian/mission stakeholders and senior engineers simultaneously.
  • Strong judgment under pressure.
  • Technical fluency sufficient to hold a real conversation with a platform engineer.
  • Ability to shape a cross-cutting set of solutions across multiple stakeholders and use cases.
  • Ability to travel, including to classified facilities.

Nice-To-Have:

  • Direct experience with AI/ML platform products.
  • Hands-on familiarity with streaming technologies.
  • Experience in a startup or early-stage environment.
  • Prior forward-deployed or embedded role.
  • Prior military service or DoD/DoW civilian experience.

The compensation package for this role includes a base salary ranging from $248,800 to $311,000 USD, equity-based compensation, comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.

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