SpaceXAI is seeking a Client Account Manager to oversee a portfolio of small- and medium-sized advertisers and their agencies. The successful candidate will act as a trusted advisor, identifying business goals, recommending advertising products and best practices, executing and optimizing campaigns, and driving measurable growth.
Responsibilities:
- Own a portfolio of SMB advertisers: understand growth drivers, identify opportunities and risks, and build plans that help clients meet or exceed their goals.
- Consult clients and agencies on advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices.
- Execute, optimize, and analyze campaigns using internal tools and dashboards; turn performance data into clear recommendations and adjustments.
- Conduct outreach and regular business reviews to strengthen relationships, surface new opportunities, and improve results.
- Identify key stakeholders at each account and help shape their digital marketing plans.
- Resolve campaign and operational issues quickly; flag process gaps and feed insights back to product and tools teams.
- Support contract, renewal, billing, and collections processes in partnership with Sales Finance.
- Collaborate with the broader sales team to align on priorities, share learnings, and deliver a consistent client experience.
- Mentor newer teammates as the team scales.
Basic Qualifications:
- Bachelor’s degree or equivalent practical experience.
- 2–3+ years in digital advertising, sales, marketing, media account management, or consulting.
- Proven ability to build and grow client relationships, manage multiple accounts, and navigate competing priorities.
- Experience translating marketing objectives into campaigns, then optimizing them using performance data.
- Strong written and verbal communication and presentation skills.
- Demonstrated ownership, attention to detail, and ability to work independently in a small, high-pace team.
- Solid understanding of the digital advertising landscape and competitive platforms.
Preferred Skills and Experience:
- Direct experience managing SMB or mid-market advertisers and hitting growth or revenue targets.
- Familiarity with social/platform advertising products and how they fit into a broader media mix.
- Ability to use data and questioning to uncover insights, handle objections, and build compelling recommendations.
- Experience mentoring or onboarding others in a growth-stage environment.
- Passion for X’s mission around free speech and open public conversation, plus comfort in a dynamic, high-ownership culture.
Compensation and Benefits:
The role offers a base salary of $72,000 – $95,000 USD, plus commission. The total rewards package at SpaceXAI also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.
