We are seeking a Patient Services Coordinator to join our team in Newark, New Jersey. As a Patient Services Coordinator, you will be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive.
Responsibilities:
- Reconcile patient payments and units billed while following HIPAA guidelines
- Verify insurance coverage and secure prior authorizations
- Coordinate physician referrals and optimize schedules
- Maintain relationships with patients, providers, clinicians, and internal operational departments
- Perform over-the-counter collections and reconcile charges weekly and monthly
Qualifications:
- High school or GED diploma required
- 1-2 years of customer service experience, preferably in healthcare
- Spanish speaking required
Benefits:
- Competitive compensation with performance-based incentives
- Professional development opportunities
- Career progression opportunities within a nationwide physical therapy practice
- Paid Time Off (PTO) and Sick Leave or Extended Illness Bank accrual
- Reimbursement for endurance race entry fees
Schedule: Full-time
Compensation: $18-$19 per hour
