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We are looking for a Senior Technical Consultant to provide hands-on implementation and deployment services to our customers. As a Senior Technical Consultant, you will lead multiple concurrent customer deployment projects, ensuring long-term customer success. You will also engage with the full Customer Success team to assure a smooth transition post-deployment to the support/maintenance phases.

Responsibilities:

  • Work hands-on with Okta customers to provide innovative consulting services.
  • Gather, analyze, and document post-sales requirements.
  • Communicate with customers and partners at the technical and/or functional level.
  • Provide excellent design and deployment solutions resulting in extraordinary customer satisfaction.
  • Manage project scope, schedule, status, and documentation.
  • Mentor and train customers on the service.
  • Act as a liaison between Customers and Product Management to drive product development.
  • Lead interaction and collaboration with other Okta teams as needed.
  • Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.
  • Perform hands-on technical design, configuration, and troubleshooting of the Okta service.
  • Shape and Influence Okta’s growth and scalability.
  • Manage multiple concurrent deployment projects.
  • Apply knowledge of technologies and protocols to support identity federation and robust access control models.
  • Apply knowledge of cloud architectures and complex enterprise on-premise IT landscapes.
  • Apply software development experience when working with customers.
  • Utilize knowledge of typical enterprise identity life cycle management processes and standards.
  • Apply experience with JavaScript and one of the major JavaScript MVC frameworks.

Requirements:

  • 5+ years experience as a technical consultant delivering solutions to external customers.
  • Minimum 3 years experience with JavaScript and one of the major JavaScript MVC frameworks.
  • Experience with technologies and protocols to support identity federation and robust access control models.
  • Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
  • Ability to work independently and multi-functionally.
  • Experience in designing and implementing security and identity management solutions.
  • Knowledge of typical enterprise identity life cycle management processes and standards.
  • Superb communication skills.

Preferred Skills:

  • Non-JavaScript Software development experience.
  • Experience in delivering Auth0 implementations for organizations.
  • Experience with Node JS runtime environment.
  • Mobile development experience.

Benefits:

  • Health, dental and vision insurance.
  • 401(k).
  • Flexible spending account.
  • Paid leave.
  • Equity (where applicable).
  • Bonus (where applicable).
  • RRSP with a match (for Canadian employees).
  • Healthcare spending.
  • Telemedicine.

Salary Range:

  • $176,000-$242,000 USD (San Francisco Bay area).
  • $157,000-$215,600 USD (California excluding San Francisco Bay area, Colorado, Illinois, New York and Washington).
  • $157,900-$207,500 CAD (Canada).

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