We are seeking a Security Officer to assist with the smooth running of our shopping street and back of house areas at Multrees Walk Shopping Centre in Edinburgh. As a Security Officer, you will provide visible security cover, handle enquiries and customer concerns, monitor CCTV, and control contractors and deliveries.
Main Duties
- Work varying shifts, including 7am-5pm or 11am-9pm, 5 shifts over 7 days, 40.5 hours per week
- Undertake regular patrols of the Centre as instructed by the Centre Management
- Carry out duties in accordance with instructions issued by Centre Management
- Comply fully with the Health & Safety Policy for the centre
- Ensure that the requirements of the Fire regulations are strictly complied with
- Record all incidents in Daily Occurrence Register and write detailed incident reports
- Control contractors and deliveries to the premises
- Provide excellent customer service
Requirements
- Valid SIA Door Supervisor Licence
- Previous experience in a security role
- Excellent communication and interpersonal skills
- Strong customer service focus
- Ability to remain calm and professional under pressure
- Good observational and report-writing skills
- Ability to work a flexible shift pattern, including weekends and bank holidays
- Basic IT literacy
Benefits
- 24/7 GP access for you and your immediate family
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app