We are seeking a Patient Services Coordinator to join our team in St Augustine, Florida. As a Patient Services Coordinator, you will be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive.
Responsibilities:
- Reconcile patient payments and units billed while following HIPAA guidelines
- Verify insurance coverage and manage benefits
- Obtain authorization and prior authorization
- Manage over-the-counter collections and reconcile charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications:
- High school or GED diploma
- 1-2 years of customer service experience, preferably in healthcare
Benefits:
- Competitive compensation with performance-based incentives
- Professional development opportunities
- Career progression opportunities
- Paid Time Off (PTO) and sick leave or Extended Illness Bank (EIB) accrual
- Reimbursement for endurance race entry fees
Schedule:
- Early August start date
- Full-time: available within 7am-7pm, Monday-Friday
Compensation:
- Pay range: $18-19/hour
