We're seeking a Box Office Customer Service and Ticket Sales Representative to join our team.
As a key member of our front-of-house staff, you will be responsible for selling tickets, providing exceptional customer service, and maintaining a secure working environment.
Responsibilities:
- Utilise the SI Tickets ticketing system to sell tickets and offer customer support
- Accept and process payments for orders, distributing correct change where necessary
- Assist customers at the Box Office Customer Service and Ticket Sales windows, resolving any issues that arise
- Answer queries about events, tickets, and schedules
- Maintain a secure working environment for cash and tickets
- Perform other tasks as assigned
Requirements:
- Must be at least 18 years old
- Previous experience in cash handling and customer service, with confidence in counting money and making change
- A guest-centric, quality service attitude
- Availability to work nights, weekends, and holidays
- Commitment to work 85-90% of the 2026 Season Home Schedule and additional matches/events held at Sports Illustrated Stadium and Montclair State University
- Bilingual in Spanish and experience with various ticketing platforms is an asset
If you have what it takes, we'd love to hear from you!
