We are seeking a Senior Strategic Account Executive to join our team at Twilio. As a Senior Strategic Account Executive, you will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. You will be responsible for managing fast-growing customers in the region, focusing mainly on product cross and up-sell, and GP growth, as well as sourcing net new opportunities within a set of accounts.

Responsibilities:

• Service the fastest growing customers in the region.
• Grow revenue and gross profit share of wallet within key account list.
• Open doors to the purchase of Twilio's products and services, including voice, messaging, email, contact centre, and account security software.
• Maintain the highest levels of customer satisfaction.
• Create pricing proposals, negotiate terms, and manage the contract process.
• Sell solutions to technical and business audiences.
• Build trust and mutual respect with technical customers and peers.
• Think outside the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications:

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to SMB.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross-sell and upsell solutions within a mature customer base.
• Solid understanding of financial reporting within a direct customer base, including revenue and gross profit tracking, risk and opportunity (net new business) cadence.
• Fluent in French.

Desired:

• Experience selling to both business and technical audiences.
• Experience and understanding of working in the communications market, preferably with messaging, voice calling, email, or account security verification.

Location: This role will be remote, based in the UK, Ireland, or Spain.

Travel: Approximately 25% travel is anticipated to help connect in-person in a meaningful way.

What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.