Search Jobs
Apply Now

CORSAIR is seeking a Senior Systems Technician to validate and troubleshoot high-end GPU workstation and server platforms for the Corsair Pro product line.

The role is responsible for diagnosing and resolving hardware faults at the component and system level, determining root cause and preventing the issue from recurrence.

Key Responsibilities

Troubleshooting & Failure Analysis

  • Troubleshoot and analyse hardware faults on multi-GPU workstations and servers, including no-POST, no-boot, intermittent instability, unexpected shutdowns, and performance degradation.
  • Diagnose GPU-specific failures, such as cards dropping off the PCIe bus, link width/speed negotiation issues, ECC/memory errors, and XID/driver-level faults.
  • Isolate power delivery problems, including PSU sizing and transient behaviour, 12V-2×6/12VHPWR connector seating and integrity, riser and cable faults, and rack-level power budgeting.
  • Investigate thermal issues, including airflow path validation, inlet/delta-T measurement, throttling behaviour under sustained load, fan curve and heatsink verification.
  • Diagnose failures on units that cannot be physically accessed, working from supplied logs, photos, and test output, and by directing on-site technicians through a structured isolation sequence.

Manufacturer Troubleshooting & Escalation

  • Serve as the escalation point for manufacturing build, test, and burn-in failures, triaging inbound issues, determining severity, and directing remote technicians through structured diagnostic steps to isolate root cause.
  • Use remote out-of-band access to diagnose manufacturing floor units directly where available.
  • Recommend containment where analysis indicates a systemic issue and provide the technical basis for that recommendation.
  • Work with manufacturing to document and resolve systemic issues via corrective actions and recommended improvements to the SOPs.
  • Escalate to component and GPU vendors on behalf of manufacturing, consolidating supplied evidence into vendor-grade failure reports, managing the case to closure, and pushing the resolution back down to every affected site.

Build, Test & Validation

  • Work with manufacturing to maintain established software stack deployment procedures and processes and ensure documentation and compliance.
  • Validate that new platforms are buildable, testable, and repeatable.
  • Implement burn-in and QA/Verification processes, ensuring documentation and compliance.

Documentation & Quality

  • Document and maintain processes for manufacturing processes involving assembly, burn-in, qualification.
  • Maintain escapes/failures log to track for systemic issues.

Qualifications

Required

  • 5+ years of hands-on experience building, testing, and troubleshooting server and/or workstation-class systems in a production or integration environment.
  • Demonstrated component-level and system-level troubleshooting ability.
  • Experience troubleshooting hardware remotely through third-party or offsite technicians.
  • Working knowledge of server hardware fundamentals, including PCIe topology, CPU/memory population rules, power delivery, thermal design, rack integration, and cabling.
  • Experience with BMC/IPMI out-of-band management and firmware/BIOS updates.

Preferred

  • Direct experience with high-TDP multi-GPU systems.
  • Experience with GPU diagnostic and stress tooling.
  • Familiarity with high-speed networking and cluster-level bring-up.
  • Experience managing manufacturers as a technical escalation owner.
  • Exposure to formal quality processes.

The starting base pay for this position is $110,000,$120,000 USD per year.

Similar jobs