You will design, build, and scale the AI engines, context-aware agents, and workflow automations that turn static enterprise data into proactive decision intelligence across Everlaw's Go-to-Market organization.
Working at the intersection of data, analytics, revenue operations, and business systems, you will own the multi-year GTM AI technical roadmap and build the intelligence platform that optimizes how the Sales, Sales Operations, Marketing, and Customer Success teams operate.
This is a full-time, exempt position based in the Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
Responsibilities
- Design, build, and deploy conversational AI experiences, intelligent assistants, and context-aware agents that surface playbooks, pricing guidance, and competitive insights directly within daily GTM workflows.
- Implement AI agents and automated workflows that eliminate repetitive manual execution across approvals, data maintenance, reporting, and process investigations.
- Develop decision intelligence capabilities that monitor GTM operations to proactively flag deal risks, identify expansion opportunities, and highlight operational bottlenecks.
- Own the GTM AI strategy and roadmap and build unified knowledge architectures, governed semantic layers, and metric lineage across GTM systems and data environments to ensure AI applications rely on trusted data.
- Establish AI governance and value-realization practices, including guardrails for sensitive data, security, privacy, responsible AI, model and agent performance, and measurable business outcomes.
- Lead AI adoption and operating-model change, including identifying champions, creating training and communications, monitoring adoption, gathering feedback, and rationalizing the AI tool and vendor stack.
- Partner with cross-functional leadership across Sales, Marketing, RevOps, Product, and Systems to translate complex operational needs into scalable technical solutions and run structured experiments that measure real business impact.
Requirements
- At least 5 years of experience in GTM analytics, revenue operations, business systems, or data products, with at least 2 years of hands-on experience building and shipping production AI agents, conversational tools, or workflow automations.
- Hands-on experience developing LLM-powered applications using OpenAI/ChatGPT, Anthropic Claude, or comparable enterprise models, including prompt design, context management, structured outputs, and model selection.
- Experience designing and shipping AI agents using tool and function calling, agent orchestration, multi-step workflows, memory, and human-in-the-loop controls in a cost-optimized manner.
- Experience evaluating and operating production AI systems, including testing for accuracy, groundedness, hallucinations, safety, latency, cost, and adoption, with appropriate monitoring and guardrails.
- Working proficiency in Python, SQL, JavaScript, or TypeScript to review, write, debug, and maintain production-oriented code.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Accounts for health and dependent care expenses
- Membership to Modern Health to support mental health and wellness
- Paid parental leave
- Company-sponsored life and disability insurance
- Competitive equity grants
- 401(k) plan with company matching of up to 4% of eligible annual compensation
- 17 paid vacation days, 11 federal holidays, and paid sick leave
- Four "Everlawlidays" per year
- Annual allocation for learning & development and relevant professional membership dues
- Hybrid work with regular work-from-home days and flexibility for life's logistics
- Monthly home internet reimbursement, plus a stipend for your desk setup
- Catered lunch each workday, plus snacks and company-wide events in our offices
