We're building our newest incubation work stream and looking for a Staff UX Researcher who is equally strong in qualitative and quantitative methods. You'll be one of the first researchers on the ground for a 0-to-1 effort, shaping both the research and product strategy.
Responsibilities:
- Own end-to-end research for new incubation areas, from framing questions to landing recommendations
- Utilize qualitative and quantitative methods to deliver fast, actionable insights
- Triangulate across data sources and past learnings to identify key signals
- Balance speed and rigor in delivering research findings
- Partner closely with cross-functional teams to shape strategy from research insights
- Communicate clearly and persuasively with stakeholders at all levels
- Develop compelling narratives that highlight user needs and opportunities
- Lead brainstorming sessions and workshops to translate research insights into product decisions
Requirements:
- 10+ years of research experience with expertise in qualitative and quantitative methods
- Experience with AI tools for user research
- Ability to run statistical analysis and design/analyze surveys
- Track record of delivering impactful insights in ambiguous or fast-changing problem spaces
- Proven ability to work with senior leadership and influence strategy
- Exceptional written and verbal communication skills
- Strong multi-tasking skills to manage multiple projects simultaneously
Nice to Have:
- Experience with 0-to-1 or incubation products
- Familiarity with Claude Code
- SQL skills and comfort working directly with data
- Background in consumer products and/or hospitality
- Degree in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, or equivalent practical experience
Location: This position is US – Remote Eligible, with monthly in-person working sessions at the San Francisco Airbnb office.
Pay Range: $180,000-$224,000 USD
