As a Barista with Princess Cruises, you will be an expert in your craft, possessing a deep understanding of coffee blends, coffee roasting, and operating espresso machines.
Key Responsibilities:
- Ensure beverage service team members act as company ambassadors and maintain a positive and professional demeanor.
- Drive service excellence culture and oversee Bar Steward, Jr. Bar Steward & Utility F&B performance.
- Partner with the Bar Supervisor to respond to guest feedback and develop action plans.
- Own your experience area and oversee product and service execution.
- Prepare and maintain a clean, sanitized, and fully stocked bar area.
- Drive beverage sales performance and promotions.
- Process guest orders promptly and accurately through the on-board POS system.
- Manage beverage inventory and conduct inventory counts.
Skills, Knowledge & Expertise:
- Minimum 2 years' experience as a barista in a large hospitality setting.
- Certification in barista techniques is highly desirable.
- Ability to create latte art is desirable.
- Proficiency in operating coffee machines and grinders.
- Proficiency in English and Japanese language.
- Understanding of guest service and ability to deliver outstanding service.
- Personable communicator with outstanding social skills.
Benefits:
- Competitive salary package.
- Comfortable double cabin.
- Company-paid travel to and from the ship.
- Access to exclusive areas and benefits onboard.
- Vibrant recreation and welfare program.
- Exceptional learning and development opportunities.
- Chance to travel the world.
