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Job # EM25165

Job Title Field Services Supervisor

Office Location Houston, TX preferred

Business Function/Department Energy & Infrastructure Solutions / Field Engineering

Sales Territory, if applicable N/A

General Role Description

Develop and maintain a field engineering organization to meet Mid-Range Plan (MRP) commitments within a set of capita and human resources on a rolling 12 – 16-month time horizon

Role Accountabilities

–   Build and lead a team of committed and capable employees to ensure successful commissioning and services of products and systems delivered to clients

–   Implement and monitor a process for efficient resource assignments for field services on projects

–   Develop, monitor and manage field engineering capitalization budgets to meet business targets

–   Implement and manage the process to acquire and monitor key information on project performance, for example, sales, costs, margin and schedules, on assigned projects

–   Recommend adjustments to field services execution plans as needed to ensure project margins targets are achieved

–   Implement and manage a process to provide project status updates to business and functional units, and customers, and proactively recommend improvements

–   Identify opportunities, initiate and lead process improvement initiatives in the organization

–   Monitor skill base within the team and report opportunities for skills improvement to immediate manager

–   Ensure the skills database is accurate and current

–   Ensure team members possess the knowledge and are trained to meet current and future needs per the business unit (BU) MRP

–   Ensure client issues are resolved, at job site if necessary.  Escalate to appropriate management as needed

–   Cooperate with other functional groups and other group companies to ensure projects are executed successfully

–   Monitor and ensure compliance to business and technical processes

General Employee Accountabilities

–   Bring full effort to bear on tasks assigned by manager

–   Give manager best advice

–   Give earliest notice when work cannot be delivered as specified

–   Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

–   Exemplify Company Core Values:  Integrity, Client Focus, Team Orientation, and Personal Commitment

–   Comply with all Company policies, practices, and procedures and all regulations and laws

–   Recommend viable improvements proactively

–   Ensure effective utilization of business tools and processes

Manager Accountabilities

–   Build and lead a team of committed and capable employees

–   Plan for, appropriately assign, resource, and integrate the work of the team

–   Lead, expect, and implement continuous improvement

–   Own the output of the team

–   Ensure team members fulfill functional and general employee accountabilities

–   Exercise effective managerial leadership to include

–    Two-way managerial team working

–    Fair and just treatment of direct reports

–    Context setting

–    Planning

–    Task assignment

–    Ongoing performance management

–    Coaching

–    Selection and orientation

–    De-selection and dismissal

Requirements

Minimum Qualifications

  • Bachelor of Science in Electrical, Electronic, Mechanical or Computer Engineering or related field or equivalent via education and/or experience
  • 2 years of program/project management, engineering management, or other related management experience
  • 2 years of experience specifying, designing and/or commissioning electrical and automation systems for metals, material handling, paper, or general industries
  • Demonstrated success leading teams to accomplish business goals
  • Demonstrated successful working relationships with customers, suppliers, and other internal and external contacts
  • Demonstrated successful and positive leadership, interpersonal, organizational, administrative, and communication skills
  • Demonstrated continuous improvement in areas of responsibility
  • Proficiency in Word, Excel, PowerPoint, Outlook, a project management software, and an ERP business system
  • Availability to travel domestically and internationally, approximately 50%, sometimes on short notice

Preferred Qualifications

–   Demonstrated success leading remotely located teams

–   Demonstrated experience in the review of commercial terms and conditions of large value services contracts to ensure risk to business is at acceptable levels

–   Demonstrated success managing financial results to plan in a manufacturing or industrial services environment

–   Proficiency in MS Projects, PowerBI, and Oracle

Hiring Range: $109,900-$164,900

Link to TMEIC Corporation Americas website:  https://www.tmeic.com/.  To be considered an applicant for any available positions, individuals must complete an online job application for each posting.  A resume may be attached to the online application but is not considered a substitute for the information in the application.  Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer